Online Ordering Banquets with Odoo 18 Enterprise

Challenge

• The restaurant faced operational inefficiencies due to manual processes and disconnected systems:
• Manual Operations: Paper-based PoS, procurement, and banquet bookings led to delays and errors
• Inventory Issues: No real-time stock tracking caused stockouts (wasting 10% of perishables)
• Disconnected Financials: Manual QuickBooks sync resulted in reporting delays and errors
• Limited Online Presence: No branded online ordering system restricted takeout/delivery revenue
• Inefficient Banquets: Spreadsheet-based event management risked double bookings
• Poor Staff Scheduling: Manual shift planning caused over/understaffing during peak hours

Solution
- Glorium implemented Odoo 18 Enterprise on Odoo.sh, integrating:

Modules:

PoS, Inventory, eCommerce, CRM, Appointments, Accounting (with QuickBooks integration), Manufacturing, Planning, Timesheets, Project

Key Features:

• Branded online ordering portal with online payments (Stripe/PayPal)
• Banquet hall booking system with CRM follow-ups
• Kitchen Display System for real-time orders
• QuickBooks sync for automated invoicing/payments
• Shift scheduling (Planning) and labor cost tracking (Timesheets)
• Multi-location inventory with expiry management (HACCP compliance)

Results
25% Faster Order Processing During Peak Hours

The restaurant removed bottlenecks by replacing paper tickets with Odoo’s PoS and KDS. Servers input orders via tablets that instantly sync to kitchen screens, slashing errors and wait times during peak hours.

25% Increase in Direct Online Orders Within 3 Months

A branded Odoo eCommerce portal with combo deals and integrated payments (through Stripe and PayPal) boosted takeout revenue and reduced reliance on third-party apps.

80% Banquet Inquiry Conversion

Our new booking system automatically follows up on banquet inquiries and lets clients reserve online, eliminating double bookings and missed opportunities.