Healthcare: Creating Clarity, Efficiency in a Pandemic

For Healthcare: Creating Clarity, Efficiency in a Pandemic

About Healthcare: Creating Clarity, Efficiency in a Pandemic

Louisiana Department of Health (LDH) engaged Revelry during the height of the COVID-19 pandemic to assess its existing testing tools and processes, and develop multiple HIPAA-compliant software solutions to support improved user experiences (and, in turn, more accurate results), as well as expedited reporting of test results across a system of labs.

Multiple Organizational Goals, A Wide Variety of User Needs

Revelry’s product delivery team, consisting of product managers, design engineers, and full-stack software engineers was challenged to:

Work with LDH’s Electronic Lab Reporting (ELR) division to:
- Identify lab latency
- Automate the routing of test results to the correct departments within LDH to reduce processing delays
Identify and support improvements to the state’s COVID-19 contact tracing processes and tooling
Improve efficiency and clarity for all end users, including patients, clinicians / technicians, and other employees – with a commitment to safeguarding private information
Enhance employee workflows and access to relevant information
Create a reporting dashboard for stakeholders and employees to better manage lab relationships

Innovation to Support Patients, Clinicians and the LDH Brand

Revelry’s Product Delivery team, including a product manager and both front- and back-end engineers, delivered across three tracks:

Reactive Contact Tracing

Phase: Validate

Intake Form
SMS Bot

Reactive Contact Tracing

Phase: Make

ELR Data Portal: A data aggregation system allowing users within the ELR division and other associated departments to manage, view, and code-correct test results coming in from facilities across the state

Epidemiological Insights

Phase: Discover