Datacube - Data Analytics Software

Client Introduction:

Datacube had the vision to help its customers with actionable analytics to leverage the data to its full potential by providing them the data they need to know where their business stands in real-time. So, they introduced the datacube platform, which imports data from any software or CRM and turns it into meaningful, visually appealing insights as opposed to boring spreadsheet reports from CRMs.

Focus: HVAC industry.

Challenges:

• Complex SQL queries for custom KPIs.
• TV browser compatibility issues.

Solutions:

• Optimized SQL queries for enhanced dashboard loading speed.
• Tailwind CSS integration for Silk browser responsiveness.

Features Highlights:

3rd party CRM integrations: The Datcube platform is built to easily integrate with third-party CRM platforms such as Service Titan. This provides our clients with the huge benefit of keeping Datacube and their CRM data in sync.

Custom-made boards: For each client, Datacube provides the flexibility to modify and even create new boards as per their needs. These boards are based on various KPIs to get a holistic view of any department of a business and measure its performance or the key areas where it needs to improve.

Contest Boards: Datacube has a feature where the clients can create a sense of competition amongst their employees to help them achieve their targets by creating contests with some winning criteria and prizes for the winners.

Review Board: Datacube has a feature where clients can connect their review accounts, such as Google reviews, with Datacube. The reviews from Google get organized and converted into meaningful consolidated reviews and ratings.

Results:

• Doubled business growth due to reduced onboarding time.
• Increased client interest in new features like contest boards.
• Improved client satisfaction with timely payments and reduced complaints.