ScoreSense App

This fintech client had a flagship app which combined data from different credit bureaus, providing users with real-time updates to their credit score, history, and scenario simulations.

Just like a lot of apps, however, this one needed a facelift to keep up with changing user needs and demands.

The Challenges

1 - Updating the app's architecture so it could leverage new data effectively. 

2 - Expanding to include new user types and more control over the experience.

3 -Updating to mobile hardware changes: screen size, haptics, and biometric security.

The Results

A dramatically improved mobile experience. Our work created a more user-friendly, intuitive, and valuable experience for end users — leading to these results:

• 99.8% crash-free experience
• 50% increase in user sessions
• Daily active users up 23%
• Session time increased by 6%