Web Platform for the Health and Wellness Industry - Lemod

Web portal for configuring and managing aesthetic rewards programs for the US B2B market. Simplistic design that users love, set of promotion and rewards management features, HIPAA-compliant architecture, and lots of customization for exact practice needs. Platform connects practice providers with patients through exclusive offers, announcements, and promotion events, which improves patient-practice relations and increases patient lifetime value.

Web Portal for Cosmetic Rewards Platform

Customer Request: Platform for boosting aesthetic surgery business by building patient loyalty. The customer had a beautiful idea and needed web portal for connecting cosmetic clinics, practice ambassadors, personnel, and customers via referrals and loyalty marketing.

Delivered Project: B2B self-explanatory SaaS solution for creating, managing, and optimizing referral points and promotions. Using different user roles and levels of access, each aesthetic clinic sets up and manages loyalty point achievement and rewards for patients, and more. Neat, easy to adopt, and fully customizable.

Business Value: Even prior to launching MVP in February 2019, Lemod gained trust and interest of early adopters and continuously expands their partnership with cosmetic surgery practices.

Challenges:

• Create easy-to-adopt UI with all settings being self-evident
• Configure automatic calculation of referral rewards, loyalty points, with expiration dates and status differences
• Design flexible portal contents display and set up permissions for each user role
• Connect subscriptions to the payment system
• Encrypt data to ensure the privacy of the clinic-specific information and users as well as compliance to the regulatory standards
• Develop easy to follow API for developing mobile apps

Key Features:

• Simple and joyful experience — System requires little to no time to adopt.
• Meaningful analytics — Dashboard with significant statistics about engagement, so that clinics can optimize their marketing strategies.
• Compliant to HIPAA, integrated with EHR — Safeguarding medical information and keeping it integrate and within reach for surgeons.
• Loyalty features that work — Portal contains lots of niche-specific functionality to bring the best of each campaign.
• One portal for all practice providers — Setting loyalty rewards programs, reviewing the audience engagement, and keeping internal clinic info private.
• Branding for each clinic — Distinguishing practice’s presence using design tweaks within the portal.

Technical Highlights

Services: Web Development, UX/UI

Industry: Retail, Healthcare;

Technologies: Angular 7, HTML5, CSS3, Javascript, Bootstrap 4, Metronic, Stripe, Webpack, Zone.js, Handlebars.js, Nginx, jQuery, Chart.js, Raphael, SweetAlert2, Moment.js, Node.js, Express, Strapi, MongoDB;