Introduced Test Automation and Testing Best Practices in Dynamics 365

Client:

A prestigious university in Australia known for its commitment to student experience, teaching excellence, and research endeavors.

Requirement:

The University had transitioned to Microsoft Dynamics CRM for managing customer-related information. Testing activities were handled by developers due to the absence of a dedicated testing team. There was a lack of test management processes, including test case creation, execution, traceability, and bug tracking.

Solution Delivered:

• Formulated comprehensive testing best practices.
• Implemented the use of Azure DevOps (ADO) for managing all testing activities.
• Established clear traceability between testing activities and project requirements.
• Developed Functional, End-to-End, and Regression test cases.
• Introduced automation scripts utilizing TestProject and Testim tools for smoke and regression testing.

Result Achieved:

• Synchronized testing processes with the development phase, enhancing overall project efficiency.
• Utilized testing metrics to gauge project health and quality.
• Enabled smoke and regression testing using automated tools, accommodating multiple data scenarios.
• Received appreciation from stakeholders for optimizing the testing process.