A GLOBAL APPROACH TO STAYING COMPETITIVE

The Challenge:

U.S.-based sports equipment manufacturer wanted to transform its applications management system avoiding operational silos and inconsistent customer experience. Suboptimal application development and support activities, lack of proper governance mechanism were some of the other key challenges.

The manufacturing company wanted to leverage FullStack Techies technology competency and industry experience to help optimize its applications portfolio and transform the application management system.

Our Approach

FullStack Techies analysed the existing application system and designed a unified global operating model. Following agile development method, ensured effective application development and support activities – including robust governance system.

Leveraging FullStack Techies automation capabilities and industry experience, automated multiple frequently recurring cases and helped to increase Service Level Agreement to 100%.

Accelerating Application
Transformation to Scale up operations

FullStack Techies enabled the Manufacturer Company to synchronize application silos and harmonize its development and support processes towards the pursuit of operational, quality and governance excellence. The agile development methodology and automated application management processes helped the company meet its operational scalability, time to market and increased customer experience.

Built
Robust application eco-system and long-term customer loyalty

50%
Savings through automated service tickets

Improved
SLA compliance to 100 % across all applications

AIMLEAP-Fullstack Techies
We are an ISO 9001:2015 and ISO/IEC 27001:2013 certified global technology consulting and service provider serving small, medium and enterprise companies helping them to grow with agility to achieve competitive advantage. Our key service offerings include end-to-end IT services, digital marketing and analytics solutions.

AIMLEAP-Fullstack Techies started its operations in 2012 and successfully delivered digital IT transformation, and data solution projects for more than 500 fast-growing companies in USA, Europe, New Zealand, Australia, Canada; and more. AIMLEAP-Fullstack Techies is part of OSP consulting India Pvt Ltd with offices in USA, Canada, India and Australia.

AIMLEAP:
- An ISO 9001:2015 and ISO/IEC 27001:2013 certified company
- Served 500+ customers and still counting
- 8+ Years of industry experience
- 98% Client Retention
- Global Delivery Centers in the USA, Canada, India & Australia

Contact Us: [email protected]

USA : 1-30235 14656
Canada: +1 902 279 1797
India: +91 810 527 1615
Austalia: +61 402 576 615

https://fullstacktechies.com/