MOBILE APPLICATION SOLUTION FOR INCREASED CUSTOMER EXPERIENCE

The Challenge:

A baby care provider wanted to improve its customer experience by developing a mobile application. The baby care company had realized its minimal digital engagement with its new-age customers. The Company approached FullStack Techies for a cost-effective solution to drive their mobility and digital initiatives.

Our Approach

FullStack Techies leveraged its past experience and analysed the baby care market and customer expectations to build a mobile app on the iOS and Android platforms to improve customer experience.

Also, the app was enabled with analytics to track and analyse customer engagement.

Mobile & Digital Transformation for Increased Customer Experience

The newly built mobile app helped the Baby care provider quick access to customer engagement. The inbuilt communication channel helped customers stay connected with the Baby care. Analytics enablement helped the provider to understand the Customer and increase the sales through cross-sell and up-sell.

80%
Increase in customer experience

5X
New customer acquisition in one year after the app launch

60%
Increase in sale

AIMLEAP-Fullstack Techies

We are an ISO 9001:2015 and ISO/IEC 27001:2013 certified global technology consulting and service provider serving small, medium and enterprise companies helping them to grow with agility to achieve competitive advantage. Our key service offerings include end-to-end IT services, digital marketing and analytics solutions.

AIMLEAP-Fullstack Techies started its operations in 2012 and successfully delivered digital IT transformation, and data solution projects for more than 500 fast-growing companies in USA, Europe, New Zealand, Australia, Canada; and more. AIMLEAP-Fullstack Techies is part of OSP consulting India Pvt Ltd with offices in USA, Canada, India and Australia.

AIMLEAP:
- An ISO 9001:2015 and ISO/IEC 27001:2013 certified company
- Served 500+ customers and still counting
- 8+ Years of industry experience
- 98% Client Retention
- Global Delivery Centers in the USA, Canada, India & Australia

Contact Us: [email protected]

USA : 1-30235 14656
Canada: +1 902 279 1797
India: +91 810 527 1615
Austalia: +61 402 576 615

https://fullstacktechies.com/