Client Management Platform for Dental Clinics

A custom-built CRM platform for a client in the dental industry from the United Kingdom. Designed to enhance clinic-dentist-patient interaction and ensure safe and efficient data management. 

CHALLENGE

Our team had to develop a user-friendly web and mobile platform with a set of features that would be helpful for:

• Clinics to administrate their staff and process required data (create profiles for new administrators and dentists, set their roles and level of access, and collect patients’ statistics); 

• Dentists to manage communication with their patients and clinic administrators, streamline dentist examinations, and more;

• Patients to manage appointments (schedule, reschedule, cancel visits), and receive reminders and notifications.

The project had a tight deadline and had to be done from scratch.

SOLUTION

Intellectsoft met all project requirements and delivered a ready-to-market product in nine months. Our feature-rich platform allows all users to perform the specified scope of tasks and actions via intuitive and responsive UI. 

The admin panel provides clinic administrators and doctors with access to the menu, where they can efficiently, conveniently, and safely manage patient data and communicate with each other. A dentist examination streamline option is also available.

The patient interface user panel allows users to check notifications, reminders, and requests in their profiles, and organize their appointments.

IMPACT

Our team built a comprehensive white-label CRM platform for the dental industry that optimizes the interaction between clinics, dentists, and patients. 10 clinics already recognize the platform as an efficient staff and patient management tool. Collected feedback shows a 20% cost reduction under the CRM system, decreasing administrators’ time per patient. Also, the solution increased dentists’ revenue by an average of 8% due to an optimized schedule arrangement and streamlined options.