Resident services platform for Carson Living

With the residential property sector slow to digitize, Carson Living was one step ahead with its innovative idea: an all-in-one remote doorman and virtual concierge system designed to facilitate a more connected and personalized living experience.

The challenge

As Carson’s core engineering team, we needed to cover every aspect of web, mobile, and QA with apps that allowed convenient handling of maintenance requests, payments, and deliveries via a 24/7 remote service center. Our next task was
integrating the solution with mission-critical hardware, including keyless electronic locks, live cameras, and wearables.

Our impact

• We facilitated easy remote access and control of all properties listed in the system.
• We added hundreds of new buildings to the platform, enabling more self-guided apartment tours and improving productivity. 
• Due to frequent traffic spikes, our team also fine-tuned API architecture and set up load balancers to drive system responsiveness and overall business continuity.
• Carson became a proptech pioneer and later partnered with market leader BuildingLink. In 2021, they doubled our team to build more solutions for millions across the US.