Fintech platform deployed in record time

Client Background- 

Our esteemed client is the fastest-growing financial technology service provider based in Canada. They provide a full-service, omnichannel account origination, loan origination, and decisioning solution for credit unions across the country. Our client has an unwavering commitment to empowering financial cooperatives with state-of-the-art technology solutions. 

Business Requirements- 

Our client identified a significant gap in the technology landscape of credit unions, where outdated systems and lack of flexibility hampered credit unions’ capability to serve their members anytime, anywhere. Furthermore, their business processes were not streamlined across different channels, resulting in a fragmented member experience.

Proposed Solution- 

Softude emerged as the ideal software vendor partner, offering rapid and agile development services to meet the urgent deadline for releasing the new version to all client partners. We provided a dedicated team comprises of technical experts, project managers, and business analysts to the client for the successful launching of their latest roadmap enhancement release. 

Softude efficiently delivered the release to all their client partners within a timeframe of 8 hours, setting a new record as the second and fastest release time.

Solution Impact-

The accelerated deployment of the new version of the platform by Softude has had several positive impacts on our client's business, including.

• Seamless omnichannel functionality enabling higher user engagement 
• Shorter cycle time of new client acquisitions 
• Speedy resolution of issues raised by client-partners 
• Increased credit union member base 
• Greater client-partner satisfaction due to the optimized platform

Softude as a development and deployment partner of a leading FinTech solution provider enhanced the platform capabilities and delivered the platform release to all client partners in the second and fastest record time.